As Order Coordinator, you will join our Logistics team, and be involved in – and responsible for – orders relating to the parts and logistics market. These orders can range from individual spare parts to complete assembled dredging equipment. You will ensure that orders are delivered according to the customer’s specification, within budget and on time (OSBIT). This will include organising the required inspections, documents and transportation to the customer. In this role, you will cooperate closely with our customers, as well as colleagues from our Logistics, Sales, Shipping, Purchasing and Warehousing departments. As the linchpin for planning and progress, you will manage the financial and technical risks of orders, in addition to measuring our performance against set targets internally. Using your natural flair for coordination, you will work according to OSBIT and always adopt a customer-first approach. You will also connect Logistics with our e-commerce ShipSupport team, and become an integral part of our aim to be the leading platform in the global maritime industry for the order of parts and services, and the exchange of knowledge.
Royal IHC is looking for an Order Coordinator who has a strong customer focus, who will take care of online orders and is passionate about providing excellent service. You will also be able to critically assess our processes and give feedback in order to make improvements. In addition, to be eligible for this role, you must have:
- bachelors degree in mechanical engineering or technical business administration
- minimum of three years of experience in a comparable role within a technical order-based organisation
- interest in working within a technical environment and knowledge of the maritime industry (desirable)
- excellent planning and organisational skills, effective communication skills and the ability to work effectively in a team
- self-starting, structured and proactive approach, flexible and curious mindset and the ability to successfully cooperate with other departments to provide the best customer experience
- fluency in Dutch and English, both written and verbal.
- a valid EU work visa
- an online assessment and screening may form part of the recruitment process.
Terms of employment
Royal IHC offers you as Order Coordinator a challenging full-time job within a successful and dynamic company with a reputation for being a worldwide leader in technological innovation. In addition, we offer you a competitive salary, professional development opportunities, travel allowance, profit share, pension allowance, training courses and at least 40 days of leave per year.
Are you interested in the position of Order Coordinator and do you recognise yourself in the job description? Please respond directly through our website: www.royalihc.com/careers or by using the apply button.
For more information about Royal IHC, the vacancy and the application process, please visit www.royalihc.com or call the Staffing department on +31 (0)88-015 4444.
Royal IHC does not approve of commercial, contractor and/or agency acquisition or commercial use of this advertisement. Proposing candidates without invitation is not appreciated and will not be considered by IHC.
As Order Coordinator, you will work at IHC Services, based in Kinderdijk. IHC Services is the global market leader in the construction of tools at sea and an important player in the field of complex custom-built offshore and dredging ships and equipment. IHC Services' core mission is to be the preferred supplier for all services relating to the offshore, dredging and mining industry. From the head office in The Netherlands and with employees working from sites and offices on a global basis, we're able to ensure a local presence and support for customers on every continent. We offer 24/7 Service worldwide and services typically include Repair, Rental, Renovation, Condition Based Services, Feasibility studies, Life Cycle Engineering, Parts & Logistics and Training & Consultancy. With our commitment to technological innovation, in which sustainability and safety are key, we strive to continuously meet the specific needs of each customer in a rapidly evolving world.
|Date Updated||Friday 25 May 2018|
|Contact||Mr. Eric Atuahene|
|Telephone||+31 78 691 0984|